Signing in, resetting your password and two-factor authentication
How to sign in, reset a forgotten password, fix a sign-in page that is blank or keeps reloading, and turn on two-factor authentication with an authenticator app and recovery codes.
Managing your Therasee plan
Compare the Free and Premium plans, upgrade, switch between monthly and annual billing, change your payment card, find subscription invoices, and move back to Free without losing your records.
Security, GDPR and your clients' data
Where your clients' data is held, who is controller and who is processor, where to find our Data Processing Agreement and subprocessor list, and how to handle clients' data requests.
Other areas
Still stuck? and a person will read it.