Secure Messaging
Stay connected between sessions
Encrypted, secure messaging that lets you share forms, files, and quick replies from one inbox. Use templates for common messages, dictate replies with speech to text, and reach clients directly from their branded portal. Push notifications mean nothing gets missed.
How it works
See it in action
All client conversations live in a single inbox. Search, filter by newest or your inbox, and pick up any thread. Messages are linked to the client profile so you always have context.
Everything you need
Powerful features designed for the way you work.
- Send forms in conversation
- Search your practice forms and send them inline. Clients complete forms without leaving the chat thread.
- Message templates
- Create reusable templates with forms and documents attached for welcome messages, reminders, and follow ups.
- File and document sharing
- Attach worksheets, resources, and session materials directly in the conversation thread.
- Speech to text
- Dictate messages hands free and let Therasee transcribe in real time. Reply faster between sessions.
- Push notifications for clients
- Clients receive push notifications on their device so they never miss an important message from you.
- Team message routing
- Route first time or unassigned messages to a specific team member so every client gets a timely reply.
Before & after Therasee
See what changes when you switch to a purpose-built platform.
Without Therasee
With Therasee
Without: Clients messaging on WhatsApp, email, and text
With Therasee: Every client conversation in one secure inbox, kept on the client's record
Without: Typing the same welcome message for every new client
With Therasee: Write it once as a template, with forms and documents attached
Without: Sending forms by email and chasing clients to complete them
With Therasee: Send forms in the conversation and clients fill them in from their portal
Without: No way to share worksheets and resources securely
With Therasee: Share files in the conversation and find them later on the client's record
Without: Clients not seeing important messages in time
With Therasee: Clients who add your portal to their phone get a notification for each new message
Secure Messaging: your questions answered
Is it safe to message therapy clients through Therasee?
Yes. Messages are encrypted, stored in UK data centres and kept on the client's record, not scattered across WhatsApp, text and personal email. Message alerts never include what the message says.
Is WhatsApp GDPR compliant for messaging therapy clients?
WhatsApp was not built for keeping client records: conversations sit on personal phones, outside your notes and your practice. Therasee gives you an encrypted, GDPR-compliant inbox, stored in the UK, where every conversation is kept on the client's record.
Can I send forms and files in a message?
Yes. Send forms from your library, worksheets, resources and images in any conversation. Clients fill in forms without leaving the chat, and everything stays on their record so you can find it later.
Can I save templates for messages I send often?
Yes. Write welcome messages, reminders and follow-ups once, with forms and documents attached. A complete onboarding message then takes one click.
How do clients read and reply?
In your branded client portal, from any device. Clients who add the portal to their phone get a notification for every new message.
Can I reply by voice?
Yes. Dictate messages with speech to text and Therasee types them as you speak, so you can reply quickly between sessions.
Does messaging work for a group practice?
Yes. Put colleagues into teams with shared inboxes, and send first-time or unassigned messages to a chosen person, so every client gets a prompt reply.
Ready to try Secure Messaging?
Start for free and see how Therasee changes the way you run your practice. No credit card required.