Therasee vs Cliniko
Specialist vs Generalist for Your Therapy Practice
Cliniko is a highly-regarded practice management platform used by over 65,000 practitioners across 95+ countries. It’s especially popular in physiotherapy, chiropractic, and massage therapy clinics. The platform is well-built, competitively priced, and known for outstanding customer support.
But Cliniko was designed to serve a very broad range of allied health professionals. If you’re a mental health practitioner in the UK, you may find yourself adapting a general-purpose tool, complete with body charts and physical examination templates, to fit therapy-specific workflows, rather than using something that was built for them.
How they compare
A side-by-side look at what Therasee and Cliniko offer.
| Feature | Therasee | Cliniko |
|---|---|---|
| Built for | Mental health practitioners only | All allied health (physio, chiro, massage, therapy, etc.) |
| UK based | Yes, based in the UK with UK data centres | Australia (Melbourne) |
| Currency | GBP (£) | USD ($), no GBP option |
| Free plan | £0 forever: 3 clients, portal, payments, reminders, unlimited appointments | No, 30-day trial, then from $45/month |
| Video sessions | Built-in, unlimited, E2E encrypted. Or use Zoom, Meet, or Teams | Built-in telehealth included |
| Post-session note prompts | Yes, prompted after every video call | No |
| Secure messaging | Full messaging: templates, forms in chat, file sharing, speech-to-text, push notifications | Not available natively |
| Client portal | Branded portal + mobile app with booking, forms, payments, messaging, documents | Online booking; no unified portal |
| Clinical notes | Session-linked, speech-to-text, therapy-specific templates | Customisable templates + body charts (designed for physical health) |
| Forms | Drag-and-drop builder, e-signatures, auto-reminders | Customisable forms |
| Integrations | Stripe, Google Calendar, growing ecosystem | Xero, Mailchimp, Physitrack, Stripe, and more |
| Security & compliance | GDPR + HIPAA compliant, ICO registered | GDPR compliant |
Where Therasee stands out
Made for mental health, not adapted for it
Cliniko’s note templates include body charts and physical examination tools that are fantastic for physiotherapists, but irrelevant for a counsellor running CBT sessions. Therasee’s notes system was designed around how therapists actually document: session-linked notes with speech-to-text, and an automatic prompt after every video call so nothing falls through the cracks.
Rich, secure messaging
Therasee includes a full messaging system where you can send forms in conversation, use reusable templates, share files, dictate messages with speech-to-text, and route unread messages across team members. Clients get push notifications from the branded portal. Cliniko doesn’t offer native messaging, so therapists typically rely on email or WhatsApp.
UK-native platform
Cliniko is Australian and prices in USD. Therasee is registered in England, charges in GBP, and was built around UK regulatory and professional frameworks.
A client portal that feels like yours
Therasee’s portal carries your branding, installs as a mobile app, and gives clients self-service access to booking, forms, payments, messaging, and documents. Cliniko offers online booking but not a unified client-facing experience.
Where Cliniko stands out
Mature integration ecosystem
Cliniko integrates with Xero, Mailchimp, Physitrack, and many more tools. If your practice relies on specific third-party software, Cliniko’s integration network is more established.
Multi-discipline versatility
If your practice includes both mental health and physical health services, Cliniko’s generalist approach with body charts, physical examination templates, and multi-specialty scheduling may better serve a mixed clinic.
Exceptional customer support
Cliniko is widely praised for 24/7 customer support and a very active community forum. Their support team is responsive and knowledgeable.
Pricing stability and ethics
Cliniko has kept the same pricing since 2011 and offers free accounts for charities and educational institutions, reflecting a strong ethical stance.
Pricing at a glance
Transparent pricing so you can make an informed decision.
Therasee
£0
forever, 3 clients
£19/user/month
everything included
Cliniko
30 days free
no free plan
From $45/month
per practitioner; USD only
Who is each tool best for?
Choose Therasee if…
You’re a therapist or counsellor who wants a platform designed specifically for your clinical workflows, with secure messaging, therapy-specific notes, post-session prompts, and a UK-native experience with GBP pricing and GDPR-first design.
Choose Cliniko if…
You run a multi-discipline health practice that includes physical therapy services, or you need specific integrations like Physitrack or Healthcode.
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