Cliniko Alternative for UK Therapists

Therasee is built specifically for therapists and counsellors, with built-in video, 22 standard assessments, and a branded portal.

Cliniko is a highly-regarded practice management platform used by over 65,000 practitioners across 95+ countries. It’s especially popular in physiotherapy, chiropractic, and massage therapy clinics. The platform is well-built and competitively priced.

But Cliniko was designed to serve a very broad range of allied health professionals. If you’re a mental health practitioner in the UK, you may find yourself adapting a general-purpose tool, complete with body charts and physical examination templates, to fit therapy-specific workflows, rather than using something that was built for them.

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How they compare

A side-by-side look at what Therasee and Cliniko offer.

  • Built for

    Therasee

    Mental health practitioners only

    Cliniko

    All allied health (physio, chiro, massage, therapy, etc.)

  • UK based

    Therasee

    Yes, based in the UK with UK data centres

    Cliniko

    Australia (Melbourne)

  • Free plan

    Therasee

    £0 forever: 3 clients with built-in video, portal, payments, reminders, unlimited appointments

    Cliniko

    No, 30-day trial, then from £29/month

  • Video sessions

    Therasee

    Built-in, unlimited and encrypted. Or use Zoom, Meet, or Teams

    Cliniko

    Built-in telehealth included

  • Post-session note prompts

    Therasee

    Yes, prompted after every video call

    Cliniko

    No

  • Secure messaging

    Therasee

    Full messaging: templates, forms in chat, file sharing, speech-to-text, push notifications

    Cliniko

    Not available natively

  • Client portal

    Therasee

    Branded portal + mobile app with booking, forms, payments, messaging, documents

    Cliniko

    Online booking; no unified portal

  • Clinical notes

    Therasee

    Session-linked, speech-to-text, therapy-specific templates

    Cliniko

    Customisable templates + body charts (designed for physical health)

  • Forms

    Therasee

    Drag-and-drop form builder with AI assistant, e-signatures, auto-reminders

    Cliniko

    Customisable forms

  • Automated reminders

    Therasee

    SMS and email reminders for appointments and payments

    Cliniko

    Email reminders included; SMS reminders charged per message

  • Integrations

    Therasee

    Stripe, Google Calendar, Outlook, growing ecosystem

    Cliniko

    Xero, Mailchimp, Physitrack, Stripe, and more

  • Security & compliance

    Therasee

    GDPR + HIPAA compliant, ICO registered

    Cliniko

    GDPR compliant

Where Therasee stands out

Made for mental health, not adapted for it

Cliniko’s note templates include body charts and physical examination tools that are fantastic for physiotherapists, but irrelevant for a counsellor running CBT sessions. Therasee’s notes system was designed around how therapists actually document: session-linked notes with speech-to-text, and an automatic prompt after every video call so nothing falls through the cracks.

Rich, secure messaging

Therasee includes a full messaging system where you can send forms in conversation, use reusable templates, share files, dictate messages with speech-to-text, and route unread messages across team members. Clients get push notifications from the branded portal. Cliniko doesn’t offer native messaging, so therapists typically rely on email or WhatsApp.

AI-assisted forms with validated assessments

Therasee’s form builder includes an AI assistant that builds forms from plain English, 22 standard assessments (PHQ-9, GAD-7, CORE-OM, PCL-5), and PDF-to-form conversion that digitises existing paper documents. Cliniko offers customisable forms but builds them manually, with no AI assistant, no validated assessment library, and no PDF conversion.

A client portal that feels like yours

Therasee’s portal carries your branding, installs as a mobile app, and gives clients self-service access to booking, forms, payments, messaging, and documents. Cliniko offers online booking but not a unified client-facing experience.

Support from people who know your practice

When you contact Therasee, you speak to someone who understands your specific workflow as a mental health practitioner, not a generalist support agent covering dozens of disciplines. No ticket queues, no chatbots, just direct, personal help.

Where Cliniko stands out

Mature integration ecosystem

Cliniko integrates with Xero, Mailchimp, Physitrack, and many more tools. If your practice relies on specific third-party software, Cliniko’s integration network is more established.

Multi-discipline versatility

If your practice includes both mental health and physical health services, Cliniko’s generalist approach with body charts, physical examination templates, and multi-specialty scheduling may better serve a mixed clinic.

Mature, well-built platform

Cliniko has been refining its platform since 2011 and serves over 65,000 practitioners across 95+ countries. It’s a stable, well-documented system that’s been battle-tested at scale.

Pricing stability and ethics

Cliniko has kept the same pricing since 2011 and offers free accounts for charities and educational institutions, reflecting a strong ethical stance.

Pricing at a glance

Transparent pricing so you can make an informed decision.

Therasee

Free

£0

forever, 3 clients, full features

Premium

£19/user/month

everything included

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vs

Cliniko

Trial

30 days free

no free plan

Paid

From £29/month

per practitioner

Who is each tool best for?

Choose Therasee if…

You’re a therapist or counsellor who wants a platform designed specifically for your clinical workflows, with secure messaging, therapy-specific notes, post-session prompts, an AI form builder, and a UK-native experience with GBP pricing and GDPR-first design.

Choose Cliniko if…

You run a multi-discipline health practice that includes physical therapy services, or you need specific integrations like Physitrack or Healthcode.

Frequently asked questions about Cliniko and Therasee

Is Cliniko built for mental health practitioners?

Cliniko is built for the broader allied health sector, including physiotherapists, chiropractors, massage therapists, podiatrists, and others. Its note templates include body charts and physical examination tools designed for physical health practice. Therapists can use it, but Therasee was designed specifically for mental health, with therapy-focused note templates, session-linked documentation, and post-session prompts.

Where is Cliniko based?

Cliniko is based in Melbourne, Australia, and has operated since 2011. It serves over 65,000 practitioners across 95+ countries. Therasee is UK-based, hosts data in UK data centres, is ICO registered, and is built around GDPR rather than adapted for it from a non-UK starting point.

Does Cliniko have a free plan?

No. Cliniko offers a 30-day free trial, then plans start from £29 per month. Therasee has a permanent free plan (£0 forever) with 3 clients and full features including built-in video, the branded client portal, online payments, and unlimited appointments.

Does Cliniko have secure messaging?

Cliniko does not offer native in-app messaging between practitioner and client. Many therapists using Cliniko rely on email or WhatsApp for client communication. Therasee includes full secure messaging with templates, forms in chat, file sharing, speech-to-text dictation, and push notifications via the branded client portal.

Is Cliniko GDPR compliant?

Yes, Cliniko is GDPR compliant. Therasee is GDPR compliant, ICO registered (reference ZB610705), and stores data in UK data centres on Google Cloud and Microsoft Azure, with encrypted video sessions.

Should I choose Cliniko or Therasee?

Choose Cliniko if you run a multi-discipline practice that includes physical therapy services, or you need specific integrations like Physitrack or Healthcode for insurance billing. Choose Therasee if you’re a therapist or counsellor who wants a platform designed specifically for your clinical workflows, with secure messaging, therapy-specific notes, and a UK-native experience.

Compare other UK therapy software

Still weighing up your options? See how Therasee stacks up against the other platforms UK therapists most often shortlist.

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